Let AMR's expertise and experience work for you.


Leading IRO/UM

Our Story

Founded in 2004, AMR is setting the industry standard in providing quality independent medical case review and utilization management services that are timely, customizable and affordable. AMR offers a single source solution for all of our clients' review and utilization management needs covering all specialties and subspecialties nationwide. Our highly trained compliance staff, in-house medical director and specialized case review nurses are bolstered by a strong quality assurance process guaranteeing the highest quality standards throughout the review process.

Our commitment is to our clients and their patients. We emphasize - throughout all the work that we do - continuous quality improvement, innovation and client satisfaction.

Our Clients

Healthcare Plan Payers

Third Party Administrators (TPA's)


Medical Groups

State and Local Governments

HealthCare Consulting Organizations



Case Management Companies

Special Investigation Units

Insurance Companies

Pharmacy Benefit Companies


Advanced Medical Reviews is very proud of our success in providing outstanding deliverables and customer service. Here is what our customers are saying:


"I love how receptive the staff has been. Whatever need we have, and we have a lot, they have been able to create workflow that makes working with AMR seamless. We have a lot of specialty cases and we appreciate the huge network of reviewers AMR has to offer. With our short turnarounds times we feel confident that we can send a case to AMR and they will have the reviewer available and back to us on-time."

Anonymous, Lead Physician Advisor Support Representative


"I enjoy the simplicity of the software, the stellar customer service, and the attentiveness of our business owner/project manager. The reviews are almost always received back before the due date and time. The customer service team is attentive, kind and professional when communicating with our staff members."

Lindsay Welch, Clinical Business Analyst


Our Team

Eytan Alpern, MD

COO/Co-Founder/Board Member

Vince Bianco

CEO/Board Member

Lousine Alpern, MD

VP of Clinical Services/Chief Compliance Officer

Wes Kinnett

VP of Information Technology

Megan Kaufman

Director of Operations

Kelly Ritchey-Davoren

VP of Human Resources



Medical Case Reviews

With the industry's largest independent physician review panel, our Board Certified physicians and licensed healthcare professionals cover an extensive list of medical specialties and sub-specialties, serving all 50 states. Our physicians have real-time access to clinical and regulatory information, leveraging AMR's proprietary database of reviews through our workflow technology. We serve as both an adjunct to internal decision making processes and are fully compliant with the state and federal external workflows.

Pharmacy Benefit Reviews

Overuse of medications can inhibit patient wellness. Our Pharmacy Benefit Reviews take into consideration drug price, utilization and appropriateness of medications within the scope of the treatment plan. Our team of qualified specialists and physicians make sure that the medications being prescribed are needed and providing a benefit to the course of treatment. We focus on the patient and the desired outcome while ensuring the right drug, at the right amount, providing the right treatment. 

Utilization Management Reviews

As a recognized URAC accredited UM company, we understand the role that utilization management has in quality patient care. Utilization management when done using an evidence-based approach can uncover excessive treatment and expense while enhancing the quality and effectiveness of patient care. The goal in our review process is to make sure that patients are getting the care they need when they need it.


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Our Advantage

The Platform Demo

We provide the most robust and innovative patent pending technology platform in the industry that will assist your operations with quick processing, data mining and specialized reporting. Our platform technology was designed to be intuitive and to promote operational efficiencies. Submitting, tracking and reporting on reviews of all types is simple and easy. Customizable to your workflows and needs, the platform is one of the most secure and adaptable in the industry.


*AMR has obtained our SOCII Security accreditation going the extra step in making sure the data you send to us is secure.

Expert Sales & Service

Dan Perlow

VP, Enterprise Accounts

Nelson Dunham

VP, Enterprise Accounts

Jeff Schulze

VP, Enterprise Accounts

Amanda Marfise

VP, Strategic Partnerships

Sharmita Samanta

Director of Client Account Services

Tom Patterson

Account Manager


Blog & News

From Our Blog

Workers’ compensation drug formularies are not a new idea, but only a few states currently have such mandated formularies in place, according to an article in Claims Journal.


Historically, the public has reacted to a cancer diagnosis with special alarm: “Despite significant improvements in treating many types of cancer, the diagnosis is often received on the part of a patient and his or her family with a sense of doom and panic,” Managed Healthcare Executive recently noted.


As we reach the last quarter of 2015, it’s worth taking a look at some of the important regulatory changes that will affect health insurers next year and in 2017.


An ongoing wave of mergers and acquisitions in health care is poised to leave fewer players on the field, where they will exert newfound heft and power. Observers are debating what role the Affordable Care Act has played in these shifts.


Medical professionals who implement Drug Utilization Reviews can help increase patient safety and promote more efficient use of health care resources. Check out our latest infographic featuring a quick reference guide to the three most common DURs.


Upcoming Events

24th Annual National Workers' Compensation Conference 

Looking forward to this year's Workers' Compensation Conference in Las Vegas! Stop by and visit us in Booth #939.

PBMI's 21st Annual Drug Benefit Conference

Excited to attend PBMI's 21st Annual Drug Benefit Conference in Palm Springs, California. Mark your calendars! 

Latest News

Kelly Ritchey-Davoren Joins AMR as Vice President of Human Resources

As the first true HR leader in the company’s history, Kelly will oversee the human resources functions at a strategic level to ensure alignment to the company’s goals, culture, core values and future organizational requirements.




(valid email address)






Company Type
Health Plan
Workers Comp
Consulting Plan
Self Insured Organization


Business Development and Sales


(800) 726-1207


(310) 470-1491




(310) 470-0315





(310) 470-4717



Advanced Medical Reviews


(800) 726-1207


(310) 470-0127


Advanced Medical Reviews, Inc.

2950 31st St, Ste 100

Santa Monica, CA 90405





Eytan Alpern, MD - COO/Co-Founder/Board Member

Dr. Eytan Alpern graduated Summa Cum Laude from Stanford University in 1993. He went on to The University of California San Francisco to obtain his Medical Doctorate. He did his internship and residency training in Orthopedic Surgery at UCLA. Eytan Alpern was born in Anaheim, California. He moved to Israel as a child, and returned to the United States when he was in High School. Eytan's clinical experience in Orthopedic Surgery has included training in trauma surgery, joint replacement, sports surgery, hand surgery, and spine surgery. Eytan has presented and published multiple scientific papers covering diverse areas of research including: stem cell biology, immunology, transplant surgery, and bone development and repair.


Vince Bianco - CEO/Board Member

Vince has over 25 years of experience building companies from conception to acquisition as CEO, President, COO, Board Member, Investor, and Founder. He has a wide range of skills across all functional areas, including sales & marketing, operations, and finance while operating in the healthcare and healthcare technology markets, among others. Vince has specific experience and expertise in driving revenue growth, and in online advertising and marketing. In his career, Vince has completed ten rounds of equity and debt financing, including venture capital for one company totaling $17.8-million. Prior to joining Advanced Medical Reviews, Vince served as an Interim Executive driving revenue growth for companies, while serving as a close adviser to the owners and CEOs. He has in the past operated as the President/COO of Risk Data Corporation, a healthcare technology company, as well as, the CEO and Board Member of Cervilenz, a medical device company.


Lousine Alpern, MD - VP of Clinical Services/Chief Compliance Officer

Dr. Lousine Alpern graduated from Occidental College Summa Cum Laude with a degree in Chemistry. She was the recipient of the College’s Dean’s Scholarship and of the nationally-recognized Goldwater Scholarship – a scholarship awarded to a handful college students in the country who have demonstrated exceptional promise and aptitude in Natural Sciences.

During her senior year in college, she was awarded the British Marshall Scholarship, and received a Masters in Pharmacology from Trinity College in Cambridge University, England. She then pursued a medical degree at the UCLA David Geffen School of Medicine, which she graduated with the Alpha Omega Alpha Honor Society distinction. Upon graduating from UCLA School of Medicine, she pursued postgraduate training in Diagnostic Radiology at the UCLA Department of Radiology.

Dr. Alpern has been involved in scientific and medical research throughout her career and has authored multiple book chapters and articles in peer-reviewed journals. She has been an invited speaker and presenter at a variety of national and international scientific and medical conferences. In addition to completing a residency in Diagnostic Radiology and becoming a board certified Radiologist, Dr. Alpern has also completed fellowships in Medical Informatics, Breast Imaging, as well as Abdominal Imaging. After finishing her training at UCLA Department of Radiology, Dr. Alpern has worked in a very busy clinical practice in Los Angeles. She was a co-investigator in a variety of clinical trials and was involved in researching clinical applications of the newest imaging equipment with Siemens.

AMR is fortunate to rely on her expertise in Clinical Medicine, Medical Informatics, Pharmacology, and Medical Research.


Wes Kinnett - VP of Information Technology

Wes Kinnett is the Vice-President of Information Technology at AMR and joined the company in 2006. He leads the Information Technology organization which includes software development, network support, and systems support personnel. Over the span of his career, Wes has served in a variety of technical and leadership roles within engineering, sales, and professional services organizations providing a unique and well-rounded perspective of Information Technology business services and what it requires to make them run smoothly.


Megan Kaufman - Director of Operations

Megan oversees a department of more than 70 AMR staff members as Director of Operations and responsible for the completion of hundreds of medical reviews daily. In her role, she also serves on the inter-departmental Senior Management Team, working with her colleagues to understand and meet our clients’ needs, react to and shape the changing industry landscape, confer and advise on new technological capabilities, and develop new and creative ways to manage the Operations Department effectively and efficiently. With a strong background in executive-level customer service and sales, her goal is to ensure that the services AMR provides meet and exceed the expectations of our clients and patients. Prior to coming to AMR, Megan was an Account Manager at the Advisory Board Company in Washington, DC, serving as the primary liaison with hospital and university executives. She has a B.S. in Biology from Davidson College, with a concentration in Medical Humanities.


Kelly Ritchey-Davoren - VP of Human Resources

Kelly has over 25 years of senior general management experience in start-up ventures, residential healthcare, customer service, and real estate businesses. She is a change agent passionate about developing talent and team building to achieve strategic goals. Kelly has a proven history of driving growth and enhancing operating margins through innovative organizational design and effectiveness methodologies. Prior to joining AMR Kelly was a VP of Operations for Decurion Corporation, a privately held portfolio company, and a Regional Operations and Director of HR for American Multi Cinemas, an entertainment company. She has her M.B.A. from the Anderson School of Management at UCLA and a B.A in Business Administration from California State University at Fullerton.


Medical Case Review Types

Medical Chart Review

Medical Imaging Review

Independent Medical Evaluation

Workers' Compensation

Disability Review



Billing and Coding

Plan Interpretation

Utilization Review

Length of Stay

Dental Review



PBM Review Types

Medical Chart Review

Independent Medical Evaluation

Workers' Compensation

Disability Review


Plan Interpretation

 Utilization Review







UM Review Types

Pre-service Physician Level Review

Post-service Physician Level Review

Concurrent Physician Level Review

Initial reviews & Appeals

Grievances & Reconsideration 

Peer-to-peer Calls

Medical Director Services

Medical Director Oversight of Nurse-level Reviews

Panel Reviews for Complex Cases